Dining Attendant, Food Court

JOB SUMMARY:
The primary function of the Dining Attendant will be to ensure all assigned areas are kept orderly and clean.

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:
Establish and endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values

Clear used items from tables

Wipe table tops and chairs, using damp cloth

Mop and sweep floors

Stocking products as needed

Ensure that stock delivered from warehouse is put away in proper storage areas in a timely manner

Maintain work area is in a safe condition, taking care of spills and other hazards as necessary

Maintain a neat and sanitary appearance of assigned work

Inform Supervisor /Manager of any situations that arise or need immediate attention

Interact pleasantly with guests when moving through the dining room

Know the hours/days of operation

Acknowledge and respond to customers immediately demonstrating top box customer service standards

Build relationships with customers demonstrating excellent service skills

Accommodate the needs and requests of any guest

Provide the highest quality of service to customers and associates at all times

Complete a task, even if overtime is involved

Receive and examine inventory and supplies to ensure quality and quantity meet established standards and specifications

Properly maintain and store company inventory including utensils, cookware and machinery

Protect all company assets in regard to waste, breakage, and theft

Share equipment with co-workers

Abide by appearance standards

Perform other duties as assigned

Adhere to regulatory, departmental, and company/department policies/procedures in an ethical manner

MINIMUM QUALIFICATIONS:
High school diploma or GED preferred

Must demonstrate the following essential knowledge and skills:

Neat, professional appearance with excellent personal hygiene

Willing to learn and be adaptable

Ability to communicate effectively with all levels of employees and guests

Excellent customer service skills

Documented teamwork behaviors and attitudes

Team player

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:
Must be physically mobile with reasonable accommodations

Must be able to stoop, bend, kneel, crouch, reach, twist, push and pull items

Must be able to respond to visual and aural cues

Must be able to read, write, speak and understand English

Must be able to handle high stress in the work environment and turn stress into high energy

Must be able to be on feet for 8 hour shift

Must be able to lift and carry 50 pounds

Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including second hand smoke

Must be able to work a flexible schedule including weekends, evenings and holidays

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 5.21.18