Overview

Customer Service Agent- Fluent German Job in Dublin at

Profile Attributes / Skills

Fluency in both English & German

Strong attention to detail and a self-starter

Team player and independent

Someone who goes above and beyond on projects A-Z

Communicates clearly verbally and via email

Ability to quickly absorb training on tool functionality

Penchant for web technology (consumer of various web and mobile apps)

Strong interest in quality and user experience

Experienced at using search engines to find information on the internet

Familiar with and user of social media products

Excellent work pacing (time management) skills, able to work independently

Attention to detail is essential to ensure the quality of work execution

Able to work in multiple tools/web browser windows at one time

Motivated, takes initiative, high energy

Familiar with MS office (mainly excel) for updating progress

Excellent Interpersonal & Written Skills

Self-starter, can easily adapt to change (new functionality, changing policies)

Good problem solving abilities

Demonstrated consistent high performance while achieving quality scores and metrics

Success in this position requires exceptional client service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping others achieve results. This Role is a permanent contract.

Please also note that Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

About the Company

Company:

Company Location:  Dublin

Estimated Salary:

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