Business Analyst

The Role:
XLN are looking for a Business Analyst, who will work closely with stakeholders including Product Managers, the Software Development Manager and the wider business to define User Stories and Epics for a single scrum team. Reporting and projecting delivery dates to stakeholders and managing the sequencing of work for a scrum team’s product backlog.

What’s on offer?

A fantastic opportunity to develop within the company. The successful applicant will be supporting a scrum team, by communicating with stakeholders, gathering requirements and articulating them into clear and concise user stories and acceptance criteria.

Benefits: Health plan, free fruit Mondays, free breakfast on Fridays, additional incentives and social days out.

The Job:
Apply your knowledge of CRM and XLN to help the business define better stories

Work with stakeholders at all levels of the business: Agents, Managers, PM through to Directors

Improve your soft skills as you interact with many parts of the business

Focus on solving problems through innovation and careful thought

Work closely with Developers and QA on delivering valuable working software

Help stakeholders break down work, through story mapping

Work with JIRA and the Atlassian tool chain

Contribute to the development of the business’ technology platform

Be involved in the delivery of multiple projects to various business streams

Gain extensive experience on different products and services offered by XLN

Own and enhance current business analyst processes with the Head of Software

Groom the BAU backlog and ensure the work is coming into the teams in the right format

Producing reports on findings and presenting to groups when necessary

This list is not exhaustive and additional duties will be required as necessary.

Experience/ qualifications and skills required:
Experience gathering requirements and defining development work items is required

Experience working as a Product Owner, Product Manager or Business Analyst is desirable

Experience of Story Mapping and vertically slicing requirements into smaller pieces of work that can deliver business value quickly.

Bachelors or Master in Computer Science, Business or related subject, or significant industry experience

Knowledge of Agile methodologies is desirable

T-SQL experience highly desirable

The Company:
XLN Business Services is an award-winning company and the UK’s fastest growing independent telecom service provider focusing on the micro-SME sector. We supply business phone lines, mobile, business broadband, card processing terminals & energy to more than 130,000 customers.

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